Qenos eXsource Optimizes Online Services

Source: China National BlueStar (Group) Co, Ltd.

Facing continuous spread of the COVID-19 pandemic in Australia, Kenos eXsource has innovated on its marketing model by using its online quotation platform Qenos Chemz, and spared no effort to provide the best-quality service to customers on the premise of avoiding face-to-face contact to reduce the risk of infection.

Qenos Chemz is a project customized and developed by China National Bluestar (Group) Co., Ltd and China Chemical Information Center. This platform is applicable to both Australia and New Zealand. After logging in, users can place orders from anywhere at any time, safely obtain account information, track purchase and shipping information, and easily realize daily transactions through the online platform.

Jackson Allan, sales manager of eXsource Company, said: "Chemz has become a great tool to keep the normal operation of the companys business, ensure the safety of employees and customers, and improve service quality, thus helping the team to connect with a wider range of customer groups, answer customer questions in time, and provide more abundant solutions, which not only improves efficiency, but also reduces risks, and is well received by customers."

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